About Me

Emma Thomas
IT Specialist
Graphic Designer
UX Designer
I’m a creative at heart who loves reading, video games, and animals—especially my two ferrets. I studied Information Sciences with a focus on UX Design at the University of Tennessee, Knoxville, where I combined my passion for people and technology. Since 2019, I’ve held leadership roles in both retail and aquatics, building strong communication and management skills. In 2024, I began my post-grad career as an IT Specialist at International Paper, where I’ve grown rapidly—learning about AI tools, Microsoft 365, Enterprise Architecture, CSDM (Common Service Data Model) and Application Portfolio Management (APM) in ServiceNow. I’m excited to continue expanding my skills as I grow in the tech field.
Education
Major in Computer Science
Major in Computer Science
Bachelor of Information Science: Focus in UX Design
Volunteer State Community College
2020 - 2021
Columbia State Community College
2021 - 2022
Univerisity of Tennessee, Knoxville
2022 - 2024
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Dean's List: Fall 2022 - Spring 2024
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Graduated Magna Cum Laude
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GPA: 3.8
Skills
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Leadership
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Usability Testing
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Prototyping
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Graphic design
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Web Design
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AI Chatbot Creation
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Coding Languages: C++, Python, HTML, CSS, Java Script
Experience
*Shows top 4 most relevant, see all in my resume :)
May 2019 - August 2022
*Only Summers
Town of Smyrna
Lifeguard -> Head Lifeguard: 2022
March 2023 - May 2024
Ablaze Magazine
Graphic designer
May 2019 - August 2022
Cracker Barrel
Retail Sales ->
Shift Leader: 2020
June 2024 - Present
International Paper
IT Specialist
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Figma
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Adobe InDesign
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Adobe Illustrator
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Visual Studio
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Adobe Photoshop
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ServiceNow
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Copilot Studio
Software




